I want to thank the most amazing team of professional customer service people I have ever come across!! I recently tried to order some fuses for our pellet stove. For some reason the website wouldn’t let me complete my order and pay, just kept saying that Googlerecapcha failed. I finally gave up intending to call […]
How Hot Does The Outside of a Pellet Stove Get
A common question asked by people considering a pellet stove is how hot the outside of the stove gets once it is on. The MagnuM line of pellet stoves are wonderful appliances that stay amazingly cool most places. They have a very small amount of required clearance, as the top and sides of the stove do […]
From American Energy Systems
Cries for Help Answered
Our Goal? Keep our customers and their loved ones warm and happy! Therefore, we’re happy to have just heard from another happy pellet stove customer, Lynda, whom we’d like to thank for her kind words and endorsement of American Energy Systems. “I love you. My stove is put together with the fine new parts, […]
Technical Assistance and Help When It’s Needed Most
American Energy Systems was contacted a few days ago by an individual who had some questions about an older wood burning appliance that he was considering. Since the appliance he was referencing was quite old, we made sure he was aware that there are current compliance, certification, and insurance related issues he will want to […]