Tim bruce says
December 22, 2015 at 4:21 pm
Auger won’t turn,cleaned out,notice motor not turning auger,fan on back of motor working,does it sound like the motor is out?,I have a country side multi-fuel pellet stove, model j 3500
December 23, 2015 at 8:40 am
If the auger motor runs and the back fan is turning but the shaft is not, then the gears have busted. If you have a 1 1/2″ diameter auger and your unit is less than 15 years old, then you would order the MF3573 auger motor. If you have an older unit with a 1″ diameter auger then you would order the MF3539 auger motor (verify with the pictures online when ordering or email firstname.lastname@example.org a picture of the auger motor). If you have additional questions you can email techcenter1 at email@example.com.
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