A Repeat Customer
Thumbs Up From Countryside Pellet Stove Owner
We just love hearing from our customers, and it’s fun to select some letters to share with you. Recently we heard from a Magnum Countryside 3500P owner who was delighted with his stove. Cliff in Vermont says, “I want to thank you for addressing my issues with a simple replacement and a 3 day turn […]
Technical Assistance and Help When It’s Needed Most
American Energy Systems was contacted a few days ago by an individual who had some questions about an older wood burning appliance that he was considering. Since the appliance he was referencing was quite old, we made sure he was aware that there are current compliance, certification, and insurance related issues he will want to […]
A New, Happy Pellet Stove Owner
Hi! I just wanted to thank you all again for helping out with our pellet stove. I work three jobs, and my wife works one every weekend. All of our four jobs involve working with customers, so we have a pretty good idea how much work it takes to make some people happy. It amazes […]
Finding a Part for a Reliant Stove
Dear American Energy Systems, Two weeks ago, my Reliant industries pellet stove’s circuit board went bad. Knowing that Reliant was out of business, I went ahead and called their phone number anyway and received a warm welcome from a gracious couple who said it had been a long time since they had heard from […]