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A Repeat Customer

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Filed Under: Pellet Stoves / Tagged With: customer service, happy customer, pellet stove, Pellet Stoves, repeat customer

Thumbs Up From Countryside Pellet Stove Owner

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We just love hearing from our customers, and it’s fun to select some letters to share with you. Recently we heard from a Magnum Countryside 3500P owner who was delighted with his stove. Cliff in Vermont says, “I want to thank you for addressing my issues with a simple replacement and a 3 day turn […]

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Filed Under: Alternative Energy News, Tips, and Fun, Pellet Stoves / Tagged With: customer service, magnum countryside 3500p, referrals, word of mouth, word of mouth marketing

Technical Assistance and Help When It’s Needed Most

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American Energy Systems was contacted a few days ago by an individual who had some questions about an older wood burning appliance that he was considering. Since the appliance he was referencing was quite old, we made sure he was aware that there are current compliance, certification, and insurance related issues he will want to  […]

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Filed Under: Alternative Energy News, Tips, and Fun / Tagged With: American Energy Systems, certification, compliance, customer service, EPA, insurance, older appliances, technical service

A New, Happy Pellet Stove Owner

Hi! I just wanted to thank you all again for helping out with our pellet stove. I work three jobs, and my wife works one every weekend. All of our four jobs involve working with customers, so we have a pretty good idea how much work it takes to make some people happy. It amazes […]

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Filed Under: Alternative Energy News, Tips, and Fun / Tagged With: customer service, magnum stove, pellet stove

Finding a Part for a Reliant Stove

  Dear American Energy Systems, Two weeks ago, my Reliant industries pellet stove’s circuit board went bad. Knowing that Reliant was out of business, I went ahead and called their phone number anyway and received a warm welcome from a gracious couple who said it had been a long time since they had heard from […]

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Filed Under: Alternative Energy News, Tips, and Fun / Tagged With: appliance referral programs, customer service, reliant, reliant parts, reliant stove

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American Energy Systems
P O Box 665, Watertown SD 57201
[P] 800-495-3196 or 320-227-2903
[F] 320-288-7224
[E] [email protected]

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