Do you have a question about your corn stove or wood burning fireplace? Maybe you’d like to talk to an expert technician on a specific topic. If you own a Magnum or Country Flame brand heat source, there’s a collection of articles on our main website and on our blog. Both have “search features”. Simply type the keywords to find readily available information and visit our YouTube channel for additional video help.
Here’s a break-down of topics you’ll find:
- Saving money and increasing heat efficiency
- Customer stories
- Product information
- Maintenance and installation tips
- Selecting fuel
- Finding the best appliance for your needs
- Getting the most out of your pellet stove, fireplace, or wood burning appliance
- Burning corn and other renewable fuels
- Options and accessories
Never hesitate to contact us. We want you to get the most out of your alternative heating choices!
Wayne Lubke says
I bought a Inglenook fireplace that we are going to install soon. We looked at it yesterday and could not figure out how to clean out the ashes from the chiminey once the fireplace was installed.
Could someone there help us? We appreciate it.
Thanks for contacting us Wayne. We privately emailed you as well. In case others are wondering about the answer:
Cleaning out the Ash: (from the unit) The Inglenook Zero Clearance Fireplace has a ash drawer located in the bottom of the unit. To clean out the ash once the fire is out and the wood has burned down to just ash, simply rake the ash down through the grate located in the bottom of the firebox and then open the lower grill to get to the ash cleanout door. Be careful not to have your blower running when doing this or your wife will not be happy when ash flies around the home.
Cleaning out the soot: (from the chimney system). Periodically (normally once a year or two) you need to have a professional chimney sweep come in , inspect your chimney system and give it a good cleaning. How often depends on your burning habits and how well seasoned the wood is (should be two years of drying). To clean the chimney system they will remove the secondary heat exchanger baffle (located in the upper section of the fireplace) and then they will be able to get to the chimney system. They may have to remove the chimney cap from on top of the chimney system to properly get their equipment down the chimney. The fireplace manual shows how the upper baffle is installed.