Hi! I just wanted to thank you all again for helping out with our pellet stove. I work three jobs, and my wife works one every weekend. All of our four jobs involve working with customers, so we have a pretty good idea how much work it takes to make some people happy. It amazes […]
Magnum Pellet Stove Referral Program
Did you know that we offer a customer referral program? It’s a great way for our happy customers to earn money for referring people who’ve talked to them about switching to a pellet or corn burning stove. Of course, any of our renewable fuel appliances are included in this offer, so referrals of our wood […]
Country Flame Insert Help When You Need It
Dear American Energy Systems, I wanted to send a letter to acknowledge the superior customer service I have experienced dealing with your company. I own an older Country Flame Spitfire Insert, and I think we all know the early versions of this unit lacked the engineering and performance of the CF stoves. Many of the […]
Keep Your Pellet Stove Vents Clean
Today’s post is a simple reminder to keep your vents clean. Even if you are burning quality corn or wood pellets, fly ash can build up over time. You want your appliance to burn as cleanly and efficiently as possible, and we want that for you too! Proper Vent Maintenance Always check to make sure […]
Finding a Part for a Reliant Stove
Dear American Energy Systems, Two weeks ago, my Reliant industries pellet stove’s circuit board went bad. Knowing that Reliant was out of business, I went ahead and called their phone number anyway and received a warm welcome from a gracious couple who said it had been a long time since they had heard from […]